Three major industry associations — Society for Service Executives (SSE), Association of Support Professionals (ASP) and National Association of Service Managers (NASM) — have formed a consortium for the purpose of presenting a service symposium in Chicago in the Spring of 2014. Industry leaders and subject-matter experts will address the next steps to be taken in the areas of big data, social media, the customer experience and other strategic subjects associated with providing benchmark service.
For more information, visit www.serviceexecutives.com
