Power Profile

Training Program Evaluation and Delivery Modification

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Ken Cook Co. completed an updated and streamlined instructor-led training course, created a new onboarding strategy, designed and produced welcome kits, and provided a new onboarding eLearning course for new Volvo technicians.

Challenge

Volvo Car US, LLC wanted to update some of their outdated instructor-led training content, as well as, implement better delivery methods that would produce more efficient and effective training.

Solution

Ken Cook Co. evaluated and reviewed current delivery methods and developed new instructor-led and online training courses.

Results

Ken Cook Co. completed an updated and streamlined instructor-led training course, created a new onboarding strategy, designed and produced welcome kits, and provided a new onboarding eLearning course for new Volvo technicians.